<div> <div></div> <div> </div> <div> <div> <div> <a href="#">Overview </a><a href="#">Application </a> </div> </div> </div> <div> <div id="overview"> <div> <p> Posted on: Jan 22, 2026 </p> </div> <div> <p></p> <p><strong>Position Title: Customer Service Agent</strong></p> <p>Location: Amman, Jordan</p> <p>Employment Type: Part-Time</p> <p><br></p> <p>About Altibbi:</p> <p><br></p> <p>Altibbi is a leading digital health platform in the Middle East and North Africa (MENA) region, dedicated to providing accessible, high-quality healthcare services to millions of users. </p> <p><br></p> <p>Responsibilities:</p> <p>-Respond to customer inquiries on Zendesk.</p> <p>-Handle customer requests professionally and promptly through email, phone, and chat.</p> <p>-Perform additional tasks as mutually agreed upon in writing.</p> <p><br></p> <p>Working Hours:</p> <p>-Up to 6 hours per day.</p> <p>-3 days per week, with schedules coordinated with management.</p> <p><br></p> <p>Holidays and Official Days Off:</p> <p>-Expected to be available during holidays or official days off if required by business needs.</p> <p>-Work during these periods will be compensated at the regular hourly rate (no overtime rate).</p> <p><br></p> <p>Punctuality and Commitment:</p> <p>-Must adhere to the agreed working schedule.</p> <p>-Any delays or absences should be communicated in advance.</p> <p>-Frequent violations may impact continued employment.</p> </div> <div> <div> <div> <div> </div> </div> </div> </div> </div> <div id="application"> </div> </div> </div>

(Customer Service)

Customer Service

Amman, Jordan

The first and largest platform in the Arab region that offers telemedicine consultation services, allowing patients to connect directly with doctors via audio calls and chats. 

Stemming from the fact that there are approximately 400 million people in the Arab world lacking access to essential medical services, Altibbi works diligently to circulate medical content in the Arabic language via the internet. By providing medical information from trusted sources and remote medical consultation services for all Arabic speakers, Altibbi helps patients access medical information and advice, thus reducing the number of unnecessary doctor visits and lessening the pressure on the healthcare system. Winner of the Schwab Foundation for Social Entrepreneurship Award and the World Summit Award for Best Digital Content in the Health and Well-Being category.

Altibbi for Business: (Employee Wellness) 
https://app.altibbi.com/business-employee-benefits/

Altibbi for Business (Other) 
Kindly email: partnerships@altibbi.com

Dubai - United Arab Emirates

Altibbi

Customer Service Agent

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