📍 Location: Onsite – Dokki, Giza.

🕐 Internship Duration: 3 Months

Cartona is one of the fastest-growing B2B e-commerce marketplaces in Egypt, and we’re looking for passionate and driven interns to join our Customer Care team this summer! 🚀

💼 What You’ll Do

• Support customers by responding to inquiries and resolving issues via calls or chat.
• Learn how to handle real-time customer interactions with professionalism and care.
• Collaborate with other teams to ensure seamless service delivery.
• Assist in documenting common problems and identifying opportunities to improve processes.
  
  

🧠 What We’re Looking For

• University students or fresh grads eager to gain hands-on experience.
• Strong communication skills in Arabic.
• Active listener, problem-solver, and team player.
• Enthusiastic about customer experience and willing to learn.
  
  

🌱 What You’ll Gain

• Real-life exposure to customer service in a fast-paced tech environment.
• Training and mentorship from experienced professionals.
• Opportunity to work in a dynamic and collaborative workspace.
• Certificate of completion + priority consideration for future roles.