Overview Application

Posted on: Jul 16, 2026

Role Summary

Classera is seeking an experienced Head of Product Design to lead the design strategy and execution across our portfolio of EdTech and AI-powered products. This role is responsible for creating exceptional user experiences that serve students, educators, administrators, enterprises, and government entities across multiple markets.

The Head of Product Design will lead the Product Design team, establish scalable design systems, drive UX research, and collaborate closely with Product, Engineering, AI, and Business teams to deliver innovative, user-centered digital experiences that support Classera's strategic vision.

Key Responsibilities:

• Define and execute the Product Design vision and strategy across all Classera products.
• Lead, mentor, and grow a high-performing team of Product Designers, UX/UI Designers, and UX Researchers.
• Build, maintain, and govern a scalable Design System across web and mobile platforms.
• Ensure consistency, usability, accessibility, and high-quality user experiences across all products.
• Partner closely with Product Managers, Engineering, AI teams, QA, and business stakeholders throughout the product lifecycle.
• Lead user research initiatives including customer interviews, usability testing, journey mapping, and persona development.
• Drive Product Discovery activities to validate customer problems and design solutions.
• Translate complex business and educational requirements into intuitive user experiences.
• Establish design standards, workflows, governance, and best practices.
• Facilitate design reviews and provide constructive feedback to ensure design excellence.
• Define UX KPIs and continuously improve product adoption, engagement, and customer satisfaction.
• Promote a strong user-centered design culture across the organization.
• Stay current with emerging UX trends, AI-driven design technologies, accessibility standards, and modern design practices.
• Present design strategies and product concepts to executive leadership and key stakeholders.

Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.
• Master's degree is a plus.
• 10+ years of experience in Product Design, UX/UI Design, or Digital Product Design.
• Minimum 4 years in a leadership role managing Product Design teams.
• Proven experience designing SaaS, Enterprise Software, EdTech, AI products, or large-scale digital platforms.
• Strong portfolio demonstrating strategic product thinking and end-to-end design leadership.
• Experience working in Agile product development environments.

Technical Skills:

• Expert proficiency in Figma.
• Design Systems & Component Libraries.
• UX Research & Usability Testing.
• Wireframing & Interactive Prototyping.
• Information Architecture.
• User Journey Mapping.
• Product Discovery.
• Design Thinking.
• Interaction Design.
• Visual Design.
• Responsive & Mobile-First Design.
• Accessibility (WCAG).
• Familiarity with AI-powered product experiences.
• Understanding of front-end technologies and design handoff best practices.

Leadership Competencies:

• Strategic Leadership
• Team Development & Coaching
• Stakeholder Management
• Cross-functional Collaboration
• Executive Communication
• Customer-Centric Mindset
• Innovation & Continuous Improvement
• Decision Making
• Problem Solving
• Ownership & Accountability

Preferred Qualifications:

• Experience within EdTech or Learning Management Systems (LMS).
• Experience designing AI-enabled products.
• Experience building enterprise B2B platforms.
• Experience working with multinational or geographically distributed teams.
• Knowledge of educational workflows and digital learning ecosystems is highly desirable.

Success Measures:

• Increased Product Adoption and User Engagement.
• Improved User Satisfaction (CSAT/NPS).
• Consistent Design System Adoption across all products.
• Reduced Design-to-Development turnaround time.
• High-quality user experiences delivered across web and mobile products.
• Growth and development of the Product Design team.
• Strong collaboration with Product, Engineering, AI, and Business teams.