Product Owner
Product
Borghar Haveli, Maharashtra, India
Posted on Aug 21, 2026
Responsibilities:
- Define and document product requirements in-line with the product vision and business goals: Translate high level product vision into actionable user stories, ensuring that product features are well-defined, user-friendly, and aligned with industry best practices.
- Collaborate with Engineering, User Experience, SMEs, Clients, Client facing teams within Fold, and other stakeholders to define product requirements.
- Manage/maintain a prioritized product backlog: Work closely with various stakeholders to understand market needs, competitive landscape, customer feedback and business priorities to define a clear product roadmap.
- Lead Agile development process: Act as the voice of the customer and product champion within the Agile development team, participating in sprint planning, backlog grooming, and daily stand-ups to ensure that development efforts are aligned with customer needs and business goals.
- Regularly collaborate with UX designers to ensure that user stories and product requirements are aligned with best practices in user experience design.
- Conduct user testing and validation: Coordinate user testing and validation activities, as needed, to gather feedback, iterate on product features, and ensure that solutions meet user needs, usability standards, and regulatory requirements.
- Facilitate continuous feedback loops with customers and internal stakeholders to iteratively improve product features and user satisfaction.
- Measure and analyze product performance: Define key performance indicators (KPIs) and metrics to measure product success, analyzing data and user feedback to identify opportunities for improvement and optimization.
- SPOC for all product related asks/queries to all internal teams, strategic partners, clients (when needed).
- Stay informed about industry trends: Keep abreast of emerging trends, technologies, and regulations in the US healthcare industry, providing insights and recommendations to inform product strategy and roadmap prioritization.
- Create comprehensive release notes documenting new features, enhancements, bug fixes, and other changes introduced in each product release, ensuring clear communication and transparency with stakeholders.
- Collaborate with development and QA teams to triage reported bugs, prioritize them based on product priority and impact, and ensure timely resolution, maintaining a balance between addressing critical issues and advancing product development.
- Identify potential risks in the product development lifecycle and develop mitigation strategies in collaboration with the development and QA teams.
- Organize training sessions and create knowledge-sharing materials to ensure all stakeholders are well-informed about new features and updates.
- 2+ years of experience as a Product Owner, Product Manager, or similar role in a healthcare technology company or related industry.
- Working knowledge of the US healthcare system, primary care delivery models, alternate payment models, and regulatory requirements.
- Good understanding of value-based care (VBC) models and workflows, with experience in aligning technology solutions to VBC goals.
- Basic knowledge of large language models (LLMs) and their applications in healthcare to drive intelligent, data-driven insights.
- Basic understanding of BI/reporting tools and ability to think through how product features translate into actionable reports and dashboards.
- Strong understanding of Agile development methodologies and best practices, with experience leading cross-functional Agile teams in the development of complex software solutions.
- Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and drive consensus around product decisions and priorities.
- Analytical mindset and proficiency in data-driven decision-making, with the ability to leverage analytical tools and metrics to measure product performance, identify trends, and drive continuous improvement.
- Certified Scrum Product Owner (CSPO) or similar Agile certification preferred.
- Basic knowledge around EHR/HIE systems and integration with these systems preferred.
- Ability to write and run basic SQL queries to independently analyze and validate healthcare data preferred.