3D Scanning & Metrology Field Operations Manager

Location: Dubai, UAE

Travel: Regular travel to customer and deployment sites

Company: Immensa

The Opportunity

Immensa is scaling the field execution layer behind its digital inventory model: the assessment, 3D scanning, reverse engineering, validation, and digitization of physical spare parts for industrial customers.

We are looking for a hands-on operations leader to build and run the field teams, hardware workflows, quality systems, logistics, and deployment processes required to scale this capability rapidly and compliantly.

This is not a back-office data role. It is not a traditional quality inspection role. It is a technical operations role at the intersection of 3D scanning, industrial metrology, reverse engineering, field deployment, and part validation.

You will lead the operations that turn physical parts into validated digital assets ready for engineering review, digital inventory, and on-demand manufacturing workflows.

The Role

As 3D Scanning & Metrology Field Operations Manager, you will own the operational delivery of Immensa’s scanning, inspection, and part digitization activities.

You will be responsible for ensuring that deployments are well planned, equipment is ready, teams are trained, data capture is repeatable, validation processes are followed, and outputs meet the required quality and compliance standards.

You will also be expected to improve the way we operate: increasing throughput, reducing cycle time, improving first-time-right quality, and helping build the systems we need for rapid scale-up.

What You’ll Own

Field Deployment & Site Operations

• Plan, coordinate, and lead field deployments for industrial part scanning and validation projects.
• Organize site logistics, equipment readiness, deployment schedules, access requirements, and team allocation.
• Ensure field teams are prepared to operate safely, efficiently, and consistently across customer sites.
• Build repeatable deployment playbooks for different customer environments, part types, and project scopes.
• Manage operational capacity as activity levels increase.

3D Scanning, Metrology & Digital Capture

• Oversee the execution of 3D scanning and metrology workflows, including technologies such as:
• GOM / ZEISS optical scanning
• Laser scanning
• Structured light scanning
• Portable metrology systems
• Point cloud capture and inspection workflows
• Ensure scan data is accurate, repeatable, traceable, and suitable for downstream engineering use.
• Work with technical teams to define best-practice approaches for scanning different part geometries, materials, finishes, and field conditions.
• Help standardize scanning methodologies, inspection routines, and data capture protocols.

Reverse Engineering & Part Validation Workflows

• Own the operational process from physical part intake or site capture through to validated digital output.
• Coordinate workflows involving:
• 3D scan data
• Point cloud processing
• Scan-to-CAD / reverse engineering
• Dimensional validation
• Hardness testing
• Part property verification
• Supporting documentation and traceability
• Ensure physical part data is captured in a way that supports engineering, qualification, and digital inventory readiness.
• Work closely with engineering and production teams to ensure field outputs are fit for purpose.

DNV-RP-B205 Compliance & Quality Systems

• Ensure operations are aligned with DNV-RP-B205 and relevant internal quality requirements.
• Build and maintain robust SOPs, checklists, QA/QC controls, calibration routines, and documentation standards.
• Ensure each deployment produces the required evidence, traceability, and quality records.
• Embed a culture of compliance, repeatability, and technical discipline across the team.
• Identify gaps in current processes and implement improvements before scale exposes them.

Throughput, Speed & Process Improvement

• Identify bottlenecks across hardware setup, scanning, validation, data handling, software workflows, documentation, and deployment logistics.
• Drive measurable improvements in:
• Deployment setup time
• Parts scanned per day / week
• First-time-right capture quality
• Rework rates
• Equipment utilization
• End-to-end cycle time
• Work with software, engineering, and product teams to improve tools, workflows, automation, and reporting.
• Build operational dashboards and KPIs to manage performance and scale.

Team Building, Training & Scale-Up

• Hire, train, and lead a growing team of scanning technicians, metrology specialists, field operators, and technical support staff.
• Build structured onboarding and training programs for scanning, inspection, validation, documentation, and compliance workflows.
• Create competency matrices and certification pathways for field team members.
• Develop team leads and supervisors who can support multi-site operations.
• Build the team structure required for a rapid increase in operational activity.

What We’re Looking For

We are looking for someone who has already operated in environments where hardware, field execution, metrology, inspection, and engineering validation come together.

The ideal candidate is not just a general operations manager. They will understand the practical realities of capturing reliable data from physical parts, managing technical field teams, and building repeatable processes in industrial environments.

Core Requirements

• Experience leading operations in one or more of the following areas:
• 3D scanning
• Industrial metrology
• Reverse engineering
• Field inspection
• Digital twin / reality capture
• Industrial part validation
• Hardware-based technical field services
• Strong understanding of 3D scanning or metrology workflows, including point cloud capture, dimensional inspection, and data quality requirements.
• Experience managing technical teams such as scanning technicians, metrology engineers, field engineers, inspectors, or application engineers.
• Proven ability to build SOPs, QA/QC processes, training programs, and operational controls.
• Experience operating in compliance-driven environments with strong documentation and traceability requirements.
• Ability to manage site deployments, logistics, scheduling, equipment readiness, and operational capacity.
• Track record of improving throughput, speed, quality, or efficiency in a technical operations environment.
• Comfortable working in a fast-scaling environment where processes are still being built and improved.

Highly Relevant Backgrounds

This role may suit candidates from:

• 3D scanning service providers
• Metrology and dimensional inspection companies
• Reverse engineering firms
• Industrial inspection and testing businesses
• Digital twin / reality capture companies
• Oil & gas, energy, maritime, or asset integrity environments
• Advanced manufacturing or additive manufacturing operations
• Hardware deployment businesses involving scanning, imaging, LiDAR, robotics, or inspection technologies
• TIC companies such as testing, inspection, certification, or quality assurance providers

Relevant Tools & Technical Exposure

Direct experience with every tool is not required, but exposure to some of the following would be highly valuable:

• GOM / ZEISS Inspect
• ATOS scanning systems
• FARO, Creaform, Hexagon, Leica, Trimble, or similar scanning/metrology platforms
• Geomagic Design X / Control X
• PolyWorks
• CAD and reverse engineering workflows
• Point cloud processing
• CMM or portable arm inspection
• Hardness testing and material/property validation
• Calibration and measurement traceability systems

What Great Looks Like

You may be a strong fit if you have:

• Scaled scanning, inspection, or metrology operations from a small team into a repeatable operating model.
• Led field teams working across industrial sites or customer facilities.
• Improved scanning throughput, reduced rework, or shortened inspection / validation cycle times.
• Built training programs for technicians or field engineers.
• Created SOPs, deployment checklists, quality controls, and documentation packs.
• Worked closely with engineering teams to improve the handover from physical capture to digital output.
• Operated in a regulated or standards-driven environment where traceability and evidence matter.
• Balanced technical accuracy with the commercial need for speed, scalability, and operational discipline.

What This Role Is Not

This role is not:

• A back-office data processing role.
• A generic operations manager position.
• A pure software or analytics role.
• A lab-only inspection role with no field deployment component.
• A purely strategic role with no hands-on operational ownership.

This is a practical, technical, field-based leadership role for someone who can build and scale a critical operational function.

Why Join Immensa

This is an opportunity to lead a mission-critical function at a defining stage of Immensa’s growth.

You will help build the operating system behind industrial parts digitization: the teams, tools, processes, and standards that allow physical spare parts to become validated digital assets ready for future manufacturing.

• You will have high ownership, direct impact, and the opportunity to shape how this function scales across customers, geographies, and industrial sectors.