📌 Position Title: Education Sales Specialist

🌍 Location: Remote

💰 Salary:

⏰ Working Rhythm: 8 hours shift within 9:00 AM to 9:00 PM US Time, potential split shifts, weekend availability required (rota schedule) 

📝 Contract Type: Full-time Contractor Agreement

🤝 Reporting To: Sales Team Lead

📠Start Date: As Soon as Possible

Role Impact 🚀

As an Education Sales Specialist at Nexford, your role goes beyond just closing enrollments – you’ll be a key player in driving our mission to provide accessible, high-quality education globally. This is a highly targeted, consultative B2C sales position where you’ll manage both inbound and outbound calls in a fully remote setting, working directly with prospective learners to align Nexford's offerings with their career goals. Every enrollment you secure contributes directly to Nexford’s growth, helping us expand our reach and impact. We’re looking for exceptional sales professionals who bring resilience, consultative-selling, and a passion for making a measurable difference in a high-impact, EdTech environment.

Key Responsibilities 🎯

The Constants 🔒: 

• Spend 80% of your day connecting with potential learners through calls, emails, and chats, focusing on value-based conversations tailored to each lead’s needs. 
• Help learners navigate the application process and make informed decisions, building trust to keep Nexford top of mind when they're ready to start. 
• Provide ongoing support to potential learners, fostering long-term relationships and helping to meet enrollment targets. 
• Participate in training sessions, performance reviews, and team-building activities to track KPIs and continuously improve your performance. 

The Variables 🔄: 

• Work with other teams to integrate initiatives into Nexford's educational ecosystem. 
• Use data-driven insights to assess sales performance and make strategic improvements to the enrollment process. 
• Report on lead behavior and engagement trends to help refine processes and guide marketing content. 

Additional Responsibilities✏️:

• Track and respond to inquiries across digital channels, ensuring timely engagement within set SLAs. 
• Regularly update FAQs and resources based on inbound questions. 
• Review sales interactions (calls, emails, and chats) for quality, providing actionable feedback and participating in calibration sessions to improve team effectiveness. 
• Help improve sales materials, including call scripts and knowledge bases, to maximize team productivity. 

 

Skills and Qualifications 🌟

We value a diverse pool of candidates who bring a combination of skills, experience, and the right mindset to our team. While we don't expect every candidate to have every point, here are some skills and qualifications that would make you a great fit for this role:

• Bachelor’s degree in any field.
• Bachelor's in psychology is a plus.
• Experience in managing the US market, overseeing end-to-end sales processes, and delivering a high level of customer service.
• 3+ years in consultative telesales or inbound/outbound sales (bonus points if you have education, EdTech, or SaaS experience!).
• Proven ability to exceed sales targets in a KPI-driven environment, with the discipline to manage your own productivity and prioritize high-impact activities without heavy oversight.
• Exceptional English skills, both written and verbal, with strong numerical reasoning and analytical abilities to interpret data and guide informed conversations.
• Advanced problem-solving skills and active listening; you’ll need to adapt your approach to each learner, guiding them to the right program based on their unique career goals and motivations.
• High learnability and adaptability, with the ability to quickly master Nexford’s program offerings and offer meaningful insights on areas for improvement.
• Strong self-discipline and professionalism, able to thrive in a role that requires resilience, flexibility, and the ability to handle complex learner queries with minimal supervision.

Why Nexford University🎓

Join a forward-thinking team dedicated to reshaping education. This is your chance to bring positive social impact to a global audience. At Nexford, you'll thrive in an innovative and flexible work environment. We offer a competitive salary, performance-based bonuses, stock options, professional development opportunities, and more.

Interested in finding out more about us? Visit www.nexford.edu for more information and join our mission!

Ready to Transform Education? Apply Now! 

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