]Focusing on managing and growing relationships with our existing merchants in the] KSA market
]
]The ideal candidate will have a strong background in account management with an emphasis on upselling and cross-selling, aiming to maximize merchant value and drive revenue growth
RESPONSIBILITIES

• Act as the primary point of contact for KSA merchants, managing accounts while being based in Egypt.
• Build and maintain strong relationships with key merchant stakeholders to drive satisfaction, retention, and long-term partnerships.
• Work closely with the KSA commercial team to align on account priorities, growth plans, and commercial initiatives.
• Develop a strong understanding of merchant needs and recommend relevant solutions, upgrades, and premium offerings.
• Identify and drive cross-sell and upsell opportunities to maximize merchant value and revenue.
• Present new product features and enhancements to help merchants optimize their payment operations.
• Create and execute tailored account strategies aligned with merchants’ business and growth objectives.
• Achieve revenue targets through effective account planning and commercial execution.
• Track account performance metrics and optimize strategies to improve product adoption and conversion rates.
• Act as a trusted advisor, guiding merchants on the best use of Paymob solutions within the KSA market.
• Proactively manage and resolve merchant issues to ensure a seamless merchant experience.
• Collaborate cross-functionally with internal teams to share merchant insights and support continuous product improvement.
  
  
  

REQUIREMENTS

• 1–3 years of experience in account management, sales, or a related commercial role, preferably within fintech, payments, or technology-driven environments.
• Fluency in English with strong communication, negotiation, and presentation skills; ability to engage effectively with KSA-based merchants and stakeholders.
• Solid understanding of fintech and payment solutions, with the ability to quickly learn and articulate Paymob’s products and value proposition.
• Demonstrated ability to manage merchant relationships and drive revenue growth through structured upsell and cross-sell initiatives.
• Comfortable working in a fast-paced, dynamic environment, with the flexibility to adapt to evolving business and market needs.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and translate insights into actionable account strategies.
  
  
  

BENEFITS

• Competitive Salary with performance-based incentives
• Medical Insurance for employee and dependents
• Career Growth & Advancement in a fast-growing Fintech environment
• Performance Recognition Programs and rewards
• Supportive & Collaborative Work Culture