About Paymob
Paymob is a leading FinTech company revolutionizing payment solutions in the MENA region. At Paymob, we believe in enabling businesses to thrive by offering secure, innovative, and scalable tools that simplify payments for everyone.
We’re proud to power millions of transactions for some of the biggest names in the region, with a team of innovators spread across Egypt, UAE, KSA and Oman.
We foster a value driven culture focused on continuous learning, empowering our people, and collaborating as one global team to create real impact.

Job purpose:
Business Operations Excellence spearheads process optimization and quality management initiatives. This position is designed for a meticulous professional who utilizes analytical insights to maximize organizational efficiency and performance.
RESPONSIBILITIES

• Identify opportunities for process improvements and develop strategies to enhance operational efficiency.
• Implement continuous improvement initiatives and monitor their effectiveness.
• Conduct regular process audits to ensure adherence to best practices and standards.
• Analyze existing business processes and identify areas for re-engineering to improve efficiency and effectiveness.
• Collaborate with cross-functional teams to redesign processes and implement changes.
• Develop and document new processes, ensuring alignment with organizational goals and objectives.
• Establish and maintain quality control standards for operational activities.
• Monitor and analyze performance data to ensure compliance with quality standards.
• Develop and implement corrective actions to address any quality issues and prevent recurrence.
• Analyze workflows, identify gaps, and develop clear SOPs to standardize operations, define responsibilities, and ensure smooth execution.
• Working closely with cross-functional teams to understand requirements and translate them into effective and scalable solutions and tools.
  
  
  

REQUIREMENTS

• Bachelor’s degree in business administration, Operations Management, or a related field.
• Minimum 2-3 years of experience in continuous improvement, business process re-engineering, or quality control roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience in processing documentation and data analysis.
• Knowledge of industry standards and regulations.
• Knowledge of SIX Sigma, TQM, and Lean Methodologies.
• Basic Knowledge about SQL, Power BI, HTML, React.
• Basic Knowledge about API, LLM and AI.
• Basic Knowledge about Front and Back End frameworks.
• Fluency in English.
  
  
  

BENEFITS

• We offer competitive compensation packages and performance driven incentive programs.
• We offer a flexible hybrid work model that supports both in office collaboration and remote productivity.
• We invest in continuous career coaching to support your growth and long-term development.
• We collaborate across borders, embracing diversity and shared success.