About the Role

We are looking for a driven and results-oriented Sales Account Manager – Merchant Financing to join Paymob’s team.

In this role, you will be responsible for managing relationships with Paymob’s existing merchants and identifying opportunities to offer them tailored financing and loan solutions that support their business growth. You will own the sales journey from identifying eligible merchants and presenting financing solutions to completing the application process and achieving your sales targets.

The ideal candidate is highly motivated, commercially minded, and passionate about building strong merchant relationships while delivering exceptional customer experiences.

Key Responsibilities

• Manage and develop relationships with Paymob’s existing merchant base.
• Identify merchants who may benefit from loan and financing solutions based on their business needs and activity.
• Proactively contact merchants and present available financing products and benefits.
• Understand each merchant’s business needs and recommend the most suitable financing solution.
• Manage the end-to-end sales process, from lead generation and qualification through application and disbursement.
• Follow up consistently with merchants to ensure a smooth and timely financing journey.
• Achieve and exceed monthly and quarterly loan sales and revenue targets.
• Build a strong pipeline of potential merchants and maintain accurate sales records.
• Conduct upselling and cross-selling of relevant Paymob financial products and services.
• Work closely with internal teams such as Credit, Risk, Operations, and Customer Support to ensure applications are processed efficiently.
• Ensure all merchant information and required documentation are collected accurately and in line with company policies.
• Maintain strong post-sale relationships with merchants and identify opportunities for repeat financing.
• Monitor merchant performance and proactively identify opportunities for additional financing.
• Address merchant questions and concerns professionally and provide appropriate solutions.
• Ensure full compliance with Paymob’s policies, procedures, and applicable financing regulations.
• Provide regular updates and reports on sales performance, pipeline, conversion rates, and merchant activity.
• Stay up to date with Paymob’s financing products, pricing, eligibility criteria, and market developments.