About The Role

As an Account Opening Representative at Thndr, you'll be responsible for helping our app users open their account by verifying their documents and making sure they meet our qualifications, then filling out their data on our system, and also being responsible for keeping an eye out for errors and asking for any missing information. As it's your call making sure that all accounts will be opened correctly with the correct documents.

And as a part of our KYC processes, our team works 24/7 in rotational shift.

What You'll Do

• Check and confirm that documents sent by users are correct.

• Enter the user's information accurately into our computer system.

• Approve the user's form only after the data has been entered.

• Look out for any mistakes or errors in the documents or system.

• Contact users if any information is missing or needs to be fixed.

• Act as a Thndr representative, using excellent communication skills when contacting users

What You'll Need

• Comfortable using computers and common programs (like MS Office).

• Ability to type quickly (around 30–70 WPM) and with very high accuracy.

• Excellent attention to detail for correctly inputting data from various sources.

• High level of efficiency, consistency, and a strong sense of ownership and responsibility.

• Absolute dedication to professionalism and keeping information confidential.

• Good knowledge of basic grammar and punctuation.

• Ability to manage time well and meet deadlines for large data volumes.

• Commitment to strictly follow company policies, data privacy rules, and confidentiality standards.

• Communicate effectively in English.

Nice to Have

• Experience with cloud tools (like Google Drive) or remote team tools (like Slack/Trello).

• Willingness and ability to quickly learn new software or tools.

• Good verbal and written skills for talking with the team and answering questions.

• Familiarity with tools or methods used to check and clean up data.

Who Are We?

Thndr was founded with the dream to democratize access to investing through smart tech and human design, which is just a fancy way of saying giving anyone with a smartphone easy access to preserve and grow their wealth. At the same time, we’re promoting local investment products to propel the economies that we serve

History has shown that investing is the single greatest way to build long term wealth - but before Thndr, only a very small percentage of people had access to investing due to:

• High barriers to entry - In the form of minimum account balances, brick and mortar onboarding and low financial literacy.

• Irrelevant experience - Catered towards traders and financial experts, therefore alienating the majority of the population.

• Fragmented offering - Investment products are not gathered in a single outlet.

On our short journey we’ve validated that there is a need for our solution, as illustrated by these key figures:

• 3 million app downloads

• $8.8bn in annualized traded value

• #1 platform in terms of traded value

• 84% of our users are investing for the first time

• 65% of our users come from outside of capital cities and have previously had limited access to financial institutions

Building on our success with Thndr, we are continuing to change culture and break down barriers by launching Rumble, the first-of-its-kind subscription-based investment recommendations platform.

Rumble was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.

You can consider Rumble your new financial advisor. Going beyond traditional investment advice, offering long- and short-term investment recommendations and financial content through engaging articles and videos that can guide users on their financial journey and maximize their returns.

We’re proud of how far we’ve come and the size of our impact in just a few years - but we’re just getting started and are excited for what’s to come.

It’ll take a lot of passion, bold risks, and hard work to fulfill our mission of democratizing investing in MENA and giving everyone an equal opportunity to generate and grow their wealth.

At Thndr, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes. We’re looking for people who are hungry to become agents of change and who understand the huge responsibility associated with dealing with people’s money.