📍 Location: Riyadh, Saudi Arabia | Type: Full-Time

Enable Growth. Empower Partners. Accelerate Merchant Success

At Zid, we’re building a thriving ecosystem where service partners and merchants grow hand-in-hand.

We’re looking for a Senior Specialist, Merchants Growth to lead our Partner Solutions function—driving strategic partnerships, optimizing platform performance, and unlocking new growth opportunities for Zid merchants.

Your mission? Build a high-impact partner network that directly contributes to merchant success, revenue growth, and long-term value creation.

If you're passionate about partnerships, growth enablement, and shaping scalable ecosystems—this is your opportunity to make a difference.

What You’ll Do

1. Partner Platform Optimization & Service Delivery

• Oversee and enhance the partners platform to ensure responsiveness and ease of use.
• Resolve disputes and ensure fair outcomes that benefit both partners and merchants.
• Ensure partners can fully leverage the platform’s capabilities for maximum value.

2. Strategic Partnership Development

• Manage the full partner lifecycle—from identification and onboarding to ongoing success.
• Evaluate and onboard new partners in relevant industries aligned with Zid’s vision.
• Negotiate and manage partnership contracts to ensure mutual benefit and compliance.

3. Performance Programs & Partner Enablement

• Design incentive programs to drive partner engagement and performance.
• Deliver enablement, training, and ongoing support to maximize partner contribution.
• Roll out platform updates and ensure partners adopt new features seamlessly.

4. Partner Performance & Reporting

• Track partner KPIs and analyze impact on merchant success and platform growth.
• Generate regular performance reports with insights and improvement plans.

5. Merchant-Focused Growth Services

• Develop and deliver tailored growth services that help merchants increase revenue.
• Evaluate impact through performance metrics and continuously improve offerings.
• Stay ahead of trends in the digital services space to align with merchant needs.

6. Cross-Team Collaboration & Campaign Support

• Collaborate with Product, Marketing, and Merchant Relations to align goals and execution.
• Support co-branded campaigns and initiatives with strategic partners.
• Act as the go-to expert for growth initiatives and ecosystem collaboration.

7. Market Representation & Brand Building

• Represent Zid at industry events and conferences related to partnerships and growth.
• Reinforce Zid’s image as a trusted, innovative growth enabler in the market.

8. Team Leadership & Knowledge Sharing

• Mentor junior team members and onboard new hires with best practices.
• Lead internal workshops on data analysis, growth strategies, and partnership execution.

You’ll Excel in This Role If You:

• Have a passion for building ecosystems that empower partners and merchants.
• Thrive in cross-functional environments and can lead complex projects.
• Are analytical, strategic, and customer-obsessed.
• Communicate with clarity, negotiate with confidence, and execute with speed.

What You Bring:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in growth marketing, partnerships, or business development.
• Proven ability to design and implement growth strategies with measurable outcomes.
• Strong analytical mindset with a data-driven approach to decision-making.
• Excellent communication and collaboration skills.
• Experience leading projects and cross-functional initiatives.

Why Join Zid?

• Partner Ecosystem Ownership: Take charge of one of Zid’s most strategic growth enablers.
• Merchant-Centric Impact: Drive real outcomes for merchants through scalable services.
• Collaboration-Driven Culture: Work across teams to launch initiatives that matter.
• Innovation & Growth: Join a high-velocity environment that values bold thinking.
• Autonomy & Development: Own your space, grow your skills, and shape the future of partnerships.