📍 Location: Riyadh, Saudi Arabia

Employment Type: Full-Time

Team: Product

At Zid, Product Managers play a key role in shaping products that empower merchants to start, grow, and scale their businesses.

We’re looking for a Senior Product Manager who can take ownership of complex product areas, deeply understand customer and business problems, and turn them into scalable, high-impact solutions.

You’ll work closely with Engineering, Design, Data, and business teams to define the right problems, prioritize opportunities, and deliver products that create measurable value.

What You’ll Work On:

In this role, you will:

• Own the strategy, roadmap, and execution of a product area within Zid’s ecosystem
• Drive product strategy, roadmap, and continuous product improvement
• Own customer and merchant experiences across key journeys
• Lead product discovery, problem validation, and opportunity identification
• Define and evolve the product vision and strategy based on customer needs, business priorities, product insights, and data
• Identify and prioritize high-impact opportunities while balancing short-term needs with long-term scalability
• Translate company objectives into clear product initiatives with measurable outcomes
• Build a deep understanding of merchants, customers, and internal users through research, data, feedback, and direct interactions
• Turn customer pain points and ambiguous problems into clearly defined product opportunities and hypotheses
• Partner with Design and Engineering to explore, validate, and refine solutions before and during development
• Lead product initiatives end-to-end, from discovery and scoping through delivery, launch, measurement, and iteration
• Define clear product requirements, user journeys, business rules, and success metrics
• Work with Engineering and Design to make effective scope and product trade-offs
• Continuously improve products based on performance, customer feedback, and evolving business needs
• Own product performance, analytics, experimentation, and measurement
• Define and track product KPIs, funnels, and success metrics across activation, adoption, engagement, retention, and conversion
• Use SQL, analytics tools, dashboards, and experimentation to validate assumptions and guide product decisions
• Ensure the right product instrumentation and event tracking are in place to measure performance and identify opportunities
• Own platform capabilities, integrations, APIs, and internal tools where relevant
• Lead cross-functional initiatives involving multiple products and business teams
• Collaborate with Engineering, Design, Data, Commercial, Operations, Finance, CX, and other relevant teams
• Align stakeholders on priorities, trade-offs, dependencies, timelines, and expected outcomes
• Communicate product strategy, progress, risks, and results clearly across different levels of the organization
• Bring structure and clarity to complex and ambiguous product problems and drive teams toward outcomes rather than outputs
• Contribute to improving product practices and ways of working across Zid
• Support and mentor other Product Managers when needed

What We’re Looking For:

Core Qualifications:

• 3+ years of experience in Product Management, preferably within technology, SaaS, e-commerce, or other digital products
• Strong product discovery and problem-solving skills
• Proven ability to manage complex products involving multiple user journeys, business rules, or stakeholders
• Strong analytical skills and comfort working with product metrics, funnels, experimentation, and data
• Strong stakeholder management and communication skills across technical and non-technical teams
• Ability to operate effectively in a fast-paced environment with changing priorities and ambiguous problems
• Strong ownership mindset with a focus on measurable customer and business outcomes

Nice to Have:

• Experience working within technology, SaaS, e-commerce, or complex digital products
• Experience working with APIs, integrations, or platform products
• Hands-on experience using SQL and product analytics tools
• Experience defining and improving product instrumentation and event tracking
• Experience leading complex cross-functional product initiatives
• Experience working across multiple customer journeys, business rules, or stakeholder groups
• Experience mentoring or supporting other Product Managers

Skills That Matter:

Soft Skills:

• Ownership: Take responsibility for product strategy, execution, performance, and outcomes
• Product Thinking: Identify the right customer and business problems before defining solutions
• Problem Solving: Bring structure and clarity to complex and ambiguous product challenges
• Business Acumen: Balance customer needs, business priorities, and long-term product scalability
• Customer Focus: Build a deep understanding of merchants, customers, and internal users
• Collaboration: Work effectively across Engineering, Design, Data, and business teams
• Stakeholder Management: Align teams on priorities, dependencies, trade-offs, and expected outcomes
• Communication: Clearly communicate product strategy, decisions, progress, risks, and results
• Leadership: Drive teams toward outcomes and support other Product Managers when needed
• Adaptability: Operate effectively in a fast-paced environment with changing priorities

Technical & Product Skills:

• Product Strategy: Product vision, strategy, roadmap, prioritization, and continuous improvement
• Product Discovery: Customer research, problem validation, opportunity identification, and hypothesis development
• Product Execution: Requirements, user journeys, business rules, scoping, delivery, launch, and iteration
• Product Analytics: KPIs, funnels, activation, adoption, engagement, retention, and conversion
• Data & Experimentation: SQL, analytics tools, dashboards, experimentation, and data-driven decision-making
• Product Measurement: Success metrics, instrumentation, and event tracking
• Platform Products: APIs, integrations, platform capabilities, and internal tools
• Cross-Functional Delivery: Working across Product, Engineering, Design, Data, Commercial, Operations, Finance, and CX

Why Join Zid?

• Purpose-Driven Products: Build products that empower merchants to start, grow, and scale their businesses
• Product Impact: Own meaningful product areas and solve real customer and business problems
• Growth & Learning: Work on complex product challenges across Zid’s growing commerce ecosystem
• People & Culture: Collaborate closely with Engineering, Design, Data, and business teams
• Ownership & Growth: Take ownership from discovery through delivery, measurement, and continuous improvement
• Impact: Deliver products that create measurable value for merchants and the business

👉 Think Zid is the right place for you? Apply now and help shape products that power the future of commerce.